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If you have any questions about any listing… If you are looking for something new… If you have any queries… Let us know how we can help you!
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FAQ
Here are some answers to Frequently Asked Questions.
Are these items made to order?
Yes, most of them. When you place an order we start the creation process as soon as possible, the lead time shouldn’t take longer than 2 weeks in most the cases.
How long does the shipping takes?
We ship worldwide and delivery time can vary depending on the destination country, normally it shouldn’t take more than 2 weeks. But here are some typical delivery times:
US: 4 – 5 working days
UK: 3 – 5 working days
EU: 3 – 6 working days
AUS: 6 – 9 working days
IE: Next working day
Please note these are typical delivery times and they are not guaranteed, some delays are possible ad it’s outside of control. Your understanding and patience are much appreciated.
Can I return and refund?
Yes, of course. If you are not satisfied for any reason you can return the product, no equations asked. Find out more details here.
Can I cancel my order?
Yes, absolutely. If you change your mind for any reason. you can cancel your order as long as it’s not dispatched yet. Please use the contact from above.
Can I submit custom requests?
Yes, you can. If you want the piece to be finished in a specific way for example you have your own color palette in your mind, let us know and we will do our best to make your imagination reality
Do you do commissions?
Yes, sure. Let me know what’s in your mind and we look into it. Use the contact form above.
